COOPERATIVE BANK
CONSUMER PRIVACY POLICY
WE RESPECT YOUR RIGHT TO FINANCIAL PRIVACY
We are committed to protecting
your financial privacy. Whether you
are an existing customer of the Bank and/or its affiliated companies, or you are
considering a relationship with us, you have an interest in knowing how we
collect, retain and use information gathered about you and your relationship
with us.
Information is gathered for the
purposes of serving your financial needs, administering account relationships
and providing information about financial products, services and other
opportunities that may interest you.
Such information may be obtained from applications or other forms
completed by you, consumer reporting agencies, our affiliates, etc. This information is referred to as
nonpublic personal information.
To assure the continued privacy
and confidentiality of your nonpublic personal information, Cooperative Bank
observes the following procedures regarding information sharing:
SHARING INFORMATION WITH OUR AFFILIATES
Federal law allows disclosure
of nonpublic personal information to our affiliates (listed below). Here are the kinds of information that
may be shared: name, address, account balances, account activity, types of accounts,
deposit history and telephone number(s).
No nonpublic personal information will be shared with any party
except as permitted by law.
COOPERATIVE
BANK AFFILIATES INCLUDE:
Cooperative
Bankshares, Inc.
Lumina Mortgage
Company, Inc.
Cooperative
Bankshares Capital Trust I
JOINT MARKETING – AUTHORIZED SHARING
In order to provide you with
information about additional products and services, we may share nonpublic
personal information when we have joint marketing agreements with other
institutions. This information may
include name, address and transaction information, (such as types of accounts
and account balances). Examples of
these institutions include: securities broker-dealers, insurance agents, credit
card companies, etc.
Information will only be shared as permitted by law.
SHARING INFORMATION WITH NON-AFFILIATED THIRD PARTY COMPANIES
Federal law also allows us to
share nonpublic personal information with non-affiliated third party companies
such as securities broker-dealers, insurance agents and/or credit card
companies. Your name, address,
account activity, types of accounts, deposit history and payment history may be
shared.
Responsible use of information
benefits our customers, both by protecting you and by enabling us to provide
customized financial products and/or services to meet your needs. You may request that this information
not be shared with non-affiliated third party companies (Opt-Out). By selecting to Opt-Out, you make the
decision that you do not want to receive periodic mailings and/or telephone
calls from selected, reputable third party companies with whom Cooperative Bank
does business.
Please refer to our Opt-Out Procedures and Request Form at the end
of this policy.
FORMER CUSTOMERS
We do not share nonpublic
personal information of former customers.
OUR COMMITMENT – SECURITY STANDARDS
We have security standards and
procedures in place to help protect you from unauthorized access and/or
disclosure of your confidential information. Our employees are trained
regarding issues of privacy, information security and their obligation to
protect your privacy. We pledge that we will protect the information you have
entrusted to us.
We will provide you with a copy
of our Consumer Privacy Policy on an annual basis for as long as you maintain
your account relationship with us.
This policy may change from time to time, but you can always obtain a
copy of our current policy by writing to us or by visiting our web site at www.coop-bank.com.
SAFEGUARD
YOUR INFORMATION
We encourage you to protect
your social security and/or tax identification numbers, account numbers,
statements, PIN and Access24 numbers.
Never disclose confidential information, unless required to do so in the
normal course of business and only to those who have a valid need for the
information.
OPT-OUT PROCEDURES
To Opt-Out, please complete, detach and return the Opt-Out Request
Form. Please allow 30 days from our
receipt of the completed form for it to become effective.
Note: If
you have previously submitted an Opt-Out Request, you DO NOT need to complete
another one.
WHERE TO SEND YOUR REQUEST:
COOPERATIVE BANK
P O
Note: If
you have previously submitted an Opt-Out Request,
you DO NOT need to complete another one.
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OPT-OUT REQUEST
I/We request that our information
not be shared with
non-affiliated third
party companies and understand that I/we
will no
longer be informed of their products or services.
Please list all names as they
appear on your accounts:
_______________________________________________
Name(s)
_______________________________________________
Name(s)
_______________________________________________
Address
_______________________________________________
Address
_______________________________________________
City, State, ZIP
If you have a joint account,
Opt-Out instructions given by one account holder
will affect
all holders of the joint account.
____________________________________ Signature
Date of request:
__________________
Member FDIC
Approved September 17, 2008